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Application Services

Check and change your application

Logging in to see if you have an offer? We’re as excited as you to see what the future holds.

After you have lodged your application, you can use Application Services to:

  • change your preferences
  • upload documentation
  • view and respond to your offer
  • check if we’ve received any extra qualifications (Year 12s)
  • view correspondence about your application
  • check if you are meeting entry requirements
  • pay QTAC fees
  • change your postal or home address, email address, phone number, password, security questions, or authorised person details.

Phone us on 1300 467 822 to change your:

  • name
  • date of birth
  • citizenship status
  • gender
  • Aboriginal or Torres Strait Islander, Maori, Pasifika or Australian South Sea Islander status
  • qualification details.

Remember, QTAC run multiple offer rounds throughout the admissions year. Should any changes occur to offer dates or times, you will find them on our Key Dates page. 

if you’re having trouble resetting your password, follow the steps below:

  1. Delete all QTAC emails in your inbox
  2. Refresh your browser
  3. Go to Applicant Log in and enter your email address and your usual password
  4. Select ‘resend temporary password’
  5. Copy the temporary password from your inbox to the black space on the QTAC website
  6. Enter a new password, adhering to the password requirements (ie at least six characters, one upper-case, one lower-case, one number, and one special character eg Qtac1234!)
  7. Retype this password; you should now be able to log in.

You can then change your password again after you log in.

If you’re locked out of your account, you need to reset your password.

If you’re in Year 12 in Queensland, you must enter your Learner Unique Identifier (LUI) number to complete your application. 

Find your LUI here.

The application won’t accept your Education Queensland ID (EQID) or Unique Student Identifier (USI).  

You do not need to enter your UCAT candidate number into your application, as the university will retrieve this for you automatically.

You should not create more than one account. If you need to change your preferences, do so in your current account.

Refunds are not given for duplicate applications.

Are you using a mobile phone? If so, Application Services isn’t compatible with mobiles.

View Application Services technical requirements.

  1. Go to Applicant Log in.
  2. Log in with the email address listed in your application and your password.
  3. Once in your application go to ‘My Application’.
  4. Go to ‘Application Summary’, then click ‘continue’.
  5. You will be taken to the online payment page to pay by credit card.
  1. Go to Applicant Log in.
  2. Log in with the email address listed in your application and your password.
  3. Once in your application go to ‘My Account’.
  4. Next go to ‘Account information’ and click ‘View or Edit’.
  5. Click ‘Edit’ to change your email address.
  6. Click ‘Save’.

Your account is valid for five years. 

Applications are valid for one year ie between August 2022 and July 2023; Intake for Semester 3 2022, Semester 1 2023, Semester 2 2023.

PC users

You may need to update to the latest version of your browser.

Mac users

If you are using a Mac and Safari, you need Safari v. 7 or above to run our new application services.

Your OS X will need to be at v. 10.9 (Mavericks) to use Safari 7.

You should be able to upgrade for free to OS X Yosemite that will also update your Safari to v. 8.

Tablet users

If you are using an Android tablet, we recommend Chrome to access our services.

Technical requirements

We recommend the computer settings and software below.

Others may work but not all combinations have been tested.

While you can lodge an application with a tablet device, QTAC’s Application Services is not compatible with mobile phones.

Monitor screen resolution

The recommended minimum screen resolution is 1024 x 768.

Web browser

QTAC recommends the latest version of the following web browsers for its Application Services.

For Windows

For Mac users

For iPad users

  • Safari
  • Chrome

For Android users

  • Chrome

Browser settings

  • TLS 1.2 enabled
  • SSL enabled
  • Cookies enabled
  • JavaScript enabled
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