Application Services
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QTAC > Application Services
Application services
Application Services
Application Services
We’re as excited as you to see what the future holds. By applying, you can begin your tertiary study journey. Your QTAC Application is your opportunity to preference and choose from 17 Institutions to receive an offer to study tertiary education.
This page is designed for you to recieve support in setting up and understanding our portal. You’ll also find some FAQs and tips to help you through any access issues you may encounter.
Starting your application
Ready to start your QTAC Application?
Before you begin, there’s a few things you need to know to ensure a smooth process.
Ready to start your QTAC Application?
Before starting your QTAC application, it’s important to be familiar with the following:
Create an account: Create an account with a personal email and a secure password. Only you can authorise a contact to access and support you in your QTAC Application experience.
Personal Information: Be ready to provide your personal details, educational background, and (if required) any relevant work experience.
Course Preferences: You can see courses inside the application portal. Decide on the courses you wish to apply for and arrange them in order of preference.
Documentation and Fees: Gather necessary documentation (some QTAC can obtain but others you will be required to supply (see Documentation) and be prepared to pay the application fee online prior to submitting your application.
Save your login details, as you’ll need to access your application multiple times to complete, submit, adjust preferences, respond to alerts or offers, and ensure you’re ready for the offer rounds when your preferred courses are available.
Ensure you use a personal email address: Use an email address that you will have access to in the next few months (not a work, institution or school email address) when you sign up to the QTAC Application portal. This means you can easily help yourself regain access if you forget your password, you’re in control of your password reset. You can only unlock your account by verifying your identity over the phone with QTAC.
Returning to your application
Logging back into your QTAC Application?
We understand that sometimes you change your mind, or details change. That’s why after you submit your QTAC Application, you can still log back in and make changes.
Logging back into your QTAC Application?
Remember, utilise your preferences wisely, ensure you meet admissions criteria and rather than leaving preferences blank, place in a pathway option. QTAC run multiple offer rounds throughout the admissions year and you need to check back in on your application and some key pages on our website to ensure you’re ready for offer rounds, daily rounds and any updates to your institution’s participation.
You can log back in later to:
- Change your preferences
- Upload documentation
- View and respond to offers
- Check if we’ve received any extra qualifications (for Year 12s)
- View correspondence about your application
- Verify if you’re meeting entry requirements
- Pay your QTAC application fee
- Update your postal or home address, email address, phone number, password, security questions, or authorised person details
Can’t get into the portal due to maintenance? If you encounter a splash page logging out or, if you see one when attempting to log in, don’t worry! Your application is safe, and we’ll reopen the portal as soon as possible. We appreciate your patience during maintenance and upgrades and are here to assist with any enquiries in the meantime. Call 1300 467 822 if you have any urgent enquiries.
AFTER SUBMITTING YOUR APPLICATION
After submitting your application, regularly check back to:
- Monitor your application status and updates.
- Respond to offers and requests for additional information promptly.
- Make any necessary changes to your preferences, documentation, or personal details.
- Staying engaged with your application will help ensure you don’t miss any important updates or opportunities.
Your QTAC Application
Staying up to date on your application
Remaining engaged with your application ensures you won’t miss any crucial updates or opportunities that may arise
Making changes to your personal information
If you need to make changes to your personal information inside your QTAC Application, you will be able to update your email address and your password without assistance. For instances where you have entered your personal information incorrectly or your circumstances have changed, you will need to call us on 1300 467 822 for assistance.
Changing your password
if you’re having trouble resetting your password, follow the steps below:
- Delete all QTAC emails in your inbox
- Refresh your browser
- Go to Applicant Log in and enter your email address and your usual password
- Select ‘resend temporary password’
- Copy the temporary password from your inbox to the black space on the QTAC website
- Enter a new password, adhering to the password requirements (ie at least six characters, one upper-case, one lower-case, one number, and one special character eg Qtac1234!)
- Retype this password; you should now be able to log in.
You can then change your password again after you log in.
Changing your email address and other contact details
- Go to Applicant Log in.
- Log in with the email address listed in your application and your password.
- Once in your application go to ‘My Account’.
- Next, go to ‘Account information’ and click ‘View or Edit’.
- Click ‘Edit’ to change your email address.
- Click ‘Save’.
You will find your key contact information is editable for you to update your application as your circumstances change.
Changing other informaiton
Phone us on 1300 467 822 to change your:
- name
- date of birth
- citizenship status
- gender
- Aboriginal or Torres Strait Islander, Maori, Pasifika or Australian South Sea Islander status
- qualification details.
Application fees
As you submit your application, you'll need to have a credit or debit card ready for use.
Take note of our application fees as different applicants have different fees.
2024 Current Year 12 Students
Troubleshooting
Display issues
If you have trouble accessing your application or require some extra assistance, we’ve included some further information below.
Are you experiencing display issues due to the hardware, software, or device you are using?
Mobile phone users:
Are you using a mobile phone? If so, the QTAC Application Portal may not be displaying correctly on your mobile device. Our portals are not mobile compatible. We recommend using a desktop.
View Application Services technical requirements.
Desktop users:
Why is the Applicant Log In not displaying?
PC users
You may need to update to the latest version of your browser.
Mac users
If you are using a Mac and Safari, you need Safari v. 7 or above to run our new application services.
Your OS X will need to be at v. 10.9 (Mavericks) to use Safari 7.
You should be able to upgrade for free to OS X Yosemite that will also update your Safari to v. 8.
Technical requirements
We recommend the computer settings and software below.
Others may work but not all combinations have been tested.
While you can lodge an application with a tablet device, QTAC’s Application Services is not compatible with mobile phones.
Monitor screen resolution
The recommended minimum screen resolution is 1024 x 768.
Tablet device:
If you are using an Android tablet, we recommend Chrome to access our services.
Compatible browsers:
Are you using assistive technology or do you require accessibilty support?
Our portals and online resources may not be fully compatible with all assistive technologies. However, we want to reassure you that our call centre offers phone support to enable you to you can achieve your tertiary education goals and benefit from our products and services.
Dedicated Assistance: Our call centre team members provide clear, practical help wherever possible, tailored to your needs; for example, step-by-step guidance prior to your application. We can assist with any accessibility issues you may face in navigating our processes, platform, resources or portal with you over the phone.
Call us on 1300 467 822
Supplying QTAC with Documentation? Save time and ensure you read what documents we can accept.
Application Frequently asked questions
Application FAQs
We’ve collected some of our most frequently asked questions to help you through te application process.
Application FAQs
FAQ 1
How long is my application valid for?
Applications are valid for one admissions year. A QTAC Admissions Year begins early August each year and ends at the final offer round in July the following year.
FAQ 2
I'm locked out of my account
If you’re locked out of your account, you need to reset your password.
If you are unable to because you used an email address you no longer have access to please call us and have valid forms of ID on hand so that we can varify your identity and then assist you. Changing your email address in our systems may take up to 48 hours to become visible in the QTAC Application Portal.
FAQ 3
Why won't the application accept my student number?
If you’re in Year 12 in Queensland, you must enter your Learner Unique Identifier (LUI) number to complete your application.
The application won’t accept your Education Queensland ID (EQID) or Unique Student Identifier (USI).
FAQ 4
Do I need to add my UCAT information?
You do not need to enter your UCAT candidate number into your application, as the university will retrieve this for you automatically.
FAQ 5
Should I create more than one account?
You should not create more than one account. If you need to change your preferences, do so in your current account.
Refunds are not given for duplicate applications. If you’re having trouble accessing your account please contact us.
FAQ 6
Where do I go to pay my application fees by credit card?
- Go to Applicant Log in.
- Log in with the email address listed in your application and your password.
- Once in your application go to ‘My Application’.
- Go to ‘Application Summary’, then click ‘continue’.
- You will be taken to the online payment page to pay by credit card.
Expired Offers
Reactivate your expired offer
If a response is not received by the date and time specified on your offer letter, your offer will expire. If you receive an offer in a higher preference, any previous offers may also expire.
If the offer expires:
- You lose your right to the offer;
- You will not be considered for any other courses.
Reactivating your expired offer depends on the following:
- The policy of the institution offering the course
- The level of demand for the course
- Whether there are still places available
- Whether the course has already started.
Call us on 1300 467 822 to find out more about the possibility of reactivating your offer
There are instances where you may be able to reactivate your offer, for instance, a request for a late acceptance or deferment.
Essential information
Keep checking these pages, as they are date-specific, updated regularly, and contain important information that you’ll need as you plan to submit your application for each offer round.
Minimum Selection Thresholds
The minimum entry requirements (rank and/or other) that applicants must meet to be suitable candidates.
Offer Round Information
Check when the courses you want will be offering places, and adjust your application accordingly. Check this page regularly.
Fixed Closing Dates
Many courses have early or fixed deadlines for applications and/or documentation submissions.
English Subject Prerequisite
Most courses require you to have achieved a certain level in Year 12 subjects. Learn more about English subject prerequisites here.
Minimum age requirements
Each institution has minimum age criteria. Find out more here
Deferment
If you want to accept and then defer an offer, ensure you understand the institution’s policy.
Stay informed, up to date and in the loop
We respect and value your privacy. We’ll never spam or share your details.