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Search our FAQs for information about applications, offers, ATARs, key dates and more. If you can’t find what you’re looking for, get in touch via our contact form.
Technical Issues
Change of preference services becomes unavailable in the days leading up to an offer round. You can check when the offer round ends on our Key Dates page on our website. Check back in after the offer round to update your preference list. If you are still having trouble, please call us on 1300 467 822.
First, check your spam or junk email folder. If the email is not received after a few hours, it may be that there is a technical issue, or you have mistyped your email address. Call us on 1300 467 822 and we will check for you.
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