Technical Requirements for Online Services

Compliance Test

To verify whether your computer is compliant with the main requirements necessary to use QTAC's ABW, TTT and Current Applicant online service, click on the Compliance Test button below.

Computer Equipment

The following are QTAC's recommendations regarding hardware and software for using ABW, TTT and Current Applicant online service.  Lesser configurations than indicated below may work (for example Windows 95 with Internet Explorer version 5.0 and the appropriate upgrades) but not all combinations have been tested.  However, the software settings must be as shown below.

Minimum System Requirements
  • English language version of Windows XP, Vista 7, Mac OSX 10.X
  • has internet connection
Monitor Screen Resolution

To ensure you are able to view the Scroll Bars and Continue buttons within the services, your screen area needs to be set at least at 1024 x 768 pixels or higher resolution.  Please review and change your screen resolution, as required.

Software Settings

Web Browser

ABW, TTT and Current Applicant online service are written in the Java language.  In order for this to work on your computer you will need appropriate versions of your chosen web browser and Java.

Generally, it is best practice to maintain the highest available version of your chosen web browser.  You can obtain the latest versions of the browsers here:

To determine the version number of your browser:

  • Click on the Help menu, then select About <browser name>
  • You will see the version number in the pop-up window
Getting Java

If you do not have Java installed on your PC, you may obtain Java at no cost from www.java.com/en/     

You may also receive a pop up below if you open ABW, TTT or Current Applicant online services and do not have the required minimum version of Java installed.  The pop up will ask you if you wish to install Java. You should click on the Install button so you can download Java from www.java.com/en/.

Required Browser Settings

In order to use QTAC's ABW, TTT and Current Applicant online service you must have:

Contact QTAC

Should you have any operating problems while completing QTAC's online application please inform QTAC using the email facility provided.  You should select the category 'Technical' and provide details of your hardware and software, the versions/operating systems, what the problem was and whether you could duplicate the problem.


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